How is the scan service activated?
What invoice data will be transferred to the electronic invoice?
What to consider when sending invoices through the scan service?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
What is an e-invoice operator?
What is an e-invoice address (EIA)?
What is an EIA code and what can I do with it?
I get an error when trying to send an e-invoice, why?
How does Maventa's e-invoice routing work?
Can I send attachments with the invoices?
How can I be sure that my invoice has been successfully sent?
What information is required to send an e-invoice?
Where can I find information about Maventa Verkkopalkka (e-payslip)?
Important information regarding the new standard EN16931, which will come into effect on 1.4.2021
Exceptions with the opening hours on 24.-25.6.2021
The customer service is closed 13.5.2021
The customer service is closed 6.1.2021
Customer Care opening hours during the holiday season 21.12.2020 - 1.1.2021
An exception with the opening hours on Friday 4.12.2020
An exception with the opening hours on Friday 20.11.2020
We have encountered techical issues in Maventa Customer Care's chat
Dear customer,
during the Easter time our customer support is open as follows:
Thursday 1.4. from 9 to 12
Friday 2.4. closed
Monday 5.4. closed
Tuesday 6.4. our customer support is back and helps you out within the normal opening hours.
We wish you a great Easter!
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