SIGN UP FOR SUPPORT
Can I register an account without a business ID (Y-tunnus)?
Can I build an FTP server connection to Maventa?
Instructions for sending B2C messages
Not enough information about the recipient
INVOICE FAILS VALIDATION
Can I send attached PDF image with my company's logo and layout?
How do I know if the invoice has been delivered?
Supplier letter: New e-invoicing and scan address
How can I activate or deactivate receiving of e-invoices?
Can attachments be sent via print service?
Print service is activated but I still get error message saying print service is not in use
How do I activate the print service?
Use your own PDF-images with print service
How is the scan service activated?
What invoice data will be transferred to the electronic invoice?
What to consider when sending invoices through the scan service?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
Handling of faulty documents sent to scan service
Instructions for the new login
Maventa's new login FAQ
How do I change my username?
Other error messages
Error: INVOICE FAILS VALIDATION
Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS
How to get an email notification of the errors in Connector's log?
Can Connector be installed on a server?
Compact Connector start package
Closing down the Connector service
Important information regarding the new standard EN16931, which will come into effect on 1.4.2021
The customer service is closed 13.5.2021
Opening hours in Easter 2021
The customer service is closed 6.1.2021
Customer Care opening hours during the holiday season 21.12.2020 - 1.1.2021
An exception with the opening hours on Friday 4.12.2020
An exception with the opening hours on Friday 20.11.2020
We have encountered techical issues in Maventa Customer Care's chat
What is an e-invoice operator?
What is an e-invoice address (EIA)?
What is an EIA code and what can I do with it?
What is PEPPOL?
I get an error when trying to send an e-invoice, why?
How does Maventa's e-invoice routing work?
Can I send attachments with the invoices?
How can I be sure that my invoice has been successfully sent?
What information is required to send an e-invoice?
How do I start e-invoicing?
What is the scan service?
What is the print service?
Where can I find information about Maventa Verkkopalkka (e-payslip)?