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SWE: Important update for users of the Maventa/AutoInvoice print service in Sweden regarding the properties of C5/C4 envelopes for printing

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Dear customers,

the number of sheets allowed in a C5 envelope has been reduced by one, from a previous maximum of 7 sheets to 6 sheets.

The Swedish printing service utilises two different envelope sizes. A smaller C5 envelope is used for letters with up to 6 sheets, while a larger and more expensive C4 envelope is utilized for letters with more than 6 sheets. Given that all printed invoices from Swedish senders are always double-sided, the maximum page count for C5 envelopes is 12. 


The maximum number of sheets allowed in a C5 envelope is determined by the weight of the letter and is set by delivery companies.


If you have any questions about the change don’t hesitate to contact us at support@maventa.com.


Best regards,

Maventa customer care