Maventa's frequently asked questions : Maventa

Registering a Maventa account

User account and settings

How do I change my user email address?

Adding a new user to an account(s)

First time wizard - step by step guide

Account termination

Two step authentication

Instructions for the login

General information about the authenticator

The 6-digit code does not work (first time wizard > two-step verification)

Installation problem (computer)

Authenticator apps

Logging in using your emergency code

For how long is the emergency code valid?

Where can I get the emergency code?

Can the same emergency code be used for each login?

Sending invoices

Which e-invoice format should be used?

Can I send attached PDF image with my company's logo and layout?

Exporting sent invoices from Maventa

Receiving invoices

How can I activate or deactivate receiving of e-invoices?

Supplier letter: New e-invoicing and scan address

Can I delete invoices from Maventa?

Scan service by Azets Document Solutions

What is the scan service?

How is the scan service activated?

What to consider when sending invoices through the scan service?

What invoice data will be transferred to the electronic invoice?

Why is the supplier's business id or IBAN number interpreted as the supplier's name?

Handling of faulty documents sent to scan service

What is the print service?

How do I activate the print service?

Can attachments be sent via print service?

Use your own PDF-images with print service

How do I force an invoice to be sent via print?

Print service is activated but I still get error message saying print service is not in use

Scan service by ScanCloud

Scan service by Scancloud

How is the scan service activated?

What to consider when sending invoices through the scan service?

Why is the supplier's business id or IBAN number interpreted as the supplier's name?

Can Connector be installed on a server?

Compact Connector start package

How to get an email notification of the errors in Connector's log?

Other error messages

Error: INVOICE FAILS VALIDATION

Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS

Closing down the Connector service

Maventa's frequently asked questions

Frequently asked questions about Maventa

Maventa's login FAQ

Where can I find information about Maventa Verkkopalkka (e-payslip)?

E-invoicing in general

Finvoice e-invoicing standard

Scheduled maintenance for Maventa Database on 22.03.2023

Problem with Maventa's Embedded User Interface / 20.3.2023

Possible errors in our scanning service 20-24 February 2023

Transport industry strike affects letter deliveries via the print service

Important information regarding the new standard EN16931, which will come into effect on 1.4.2021

General information of PEPPOL

What is PEPPOL network?

How to register to PEPPOL?

What is a PEPPOL Access Point?

Supported PEPPOL countries

What can be transfered through PEPPOL?

Trading documents

How to send invoices to PEPPOL network?

Peppol and attachments

Maventa's frequently asked questions 3

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