Maventa's frequently asked questions : Maventa

Two step authentication

Instructions for the login

General information about the authenticator

The 6-digit code does not work (first time wizard > two-step verification)

Installation problem (computer)

Authenticator apps

Logging in using your emergency code

For how long is the emergency code valid?

Where can I get the emergency code?

Can the same emergency code be used for each login?

Sending invoices

How do I know if the invoice has been delivered?

How do I force an invoice to be sent via email?

Can I create invoices in Maventa?

Can I send attached PDF image with my company's logo and layout?

Can I delete invoices from Maventa?

Exporting sent invoices from Maventa

Receiving invoices

How can I activate or deactivate receiving of e-invoices?

Supplier letter: New e-invoicing and scan address

INVOICE FAILS VALIDATION

Not enough information about the recipient

What is the scan service?

How is the scan service activated?

What to consider when sending invoices through the scan service?

What invoice data will be transferred to the electronic invoice?

Why is the supplier's business id or IBAN number interpreted as the supplier's name?

Handling of faulty documents sent to scan service

What is the print service?

How do I activate the print service?

Can attachments be sent via print service?

Use your own PDF-images with print service

How do I force an invoice to be sent via print?

Print service is activated but I still get error message saying print service is not in use

Can Connector be installed on a server?

How to get an email notification of the errors in Connector's log?

Other error messages

Error: INVOICE FAILS VALIDATION

Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS

Compact Connector start package

Closing down the Connector service

Maventa's frequently asked questions

What is an EIA code and what can I do with it?

What is an e-invoice operator?

I get an error when trying to send an e-invoice, why?

Maventa's login FAQ

How can I be sure that my invoice has been successfully sent?

How do I start e-invoicing?

How does Maventa's e-invoice routing work?

What information is required to send an e-invoice?

Can I send attachments with the invoices?

Where can I find information about Maventa Verkkopalkka (e-payslip)?

Can I build an FTP server connection to Maventa?

E-invoicing in general

Finvoice e-invoicing standard

Important information regarding the new standard EN16931, which will come into effect on 1.4.2021

'Issue Fixed' Problems with chat-service

We have encountered techical issues in Maventa Customer Care's chat

General information of PEPPOL

What is PEPPOL network?

How to register to PEPPOL?

What is a PEPPOL Access Point?

Supported PEPPOL countries

How to send invoices to PEPPOL network?

Maventa's frequently asked questions 10

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