Reskontravahti Express is a reminder and collection service provided by Visma Amili. It allows selected due invoices to be forwarded for reminder and collection process or directly to collection process. Only available for Finnish companies.

Reskontravahti Express enables you to outsource the time-consuming tasks of sending reminders and managing the debt collection process to Visma Amili Oy. The service allows you to choose specific invoices for Visma Amili to handle. By using Reskontravahti Express, you can also monitor the progress of reminder and collection activities through our APIs (and UI).

The service is included in the Maventa service with no additional costs for using it. Only costs there might be are related to the debt collection process in later phases and if assignments are cancelled.

Opening the Reskontravahti Express service

To open the Reskontravahti Express service use REST API method PUT /v1/services/receivables to initiate the activation process. GET /v1/services/receivables method is used to follow up when the service get activated.

To complete the activation process, a person authorized to act on behalf of the company must fill and sign an electronic agreement with Visma Amili. More instructions can be found from our API-documentation here.

Possibility to create assignment manually for an invoice not sent through Maventa

There is a possibility to transfer invoices, that have not been sent through Maventa, for the Reskontravahti Express service. This means adding an assignment manually to the service.

Creating assignments manually will have a debit action and it will be billed according to the existing price lists. More instructions can be found from our API-documentation here.

Reminder and debt collection schedule

When invoice is transferred to Reskontravahti Express service for reminder and collection process Visma Amili will send out the first reminder 10 days after the due date of the invoice for B2B invoices, and 14 days after due date for consumer invoices (B2C). In case invoice is transferred directly to the collection process, payment demand is the first thing to send out. See the detailed reminder and collection process from the dropdowns below.

Reminders and payment demands are always sent through the normal post (letters won’t be sent during weekends or public holidays which will then in some cases add few additional days to the schedule). Language of the reminders and debt collection letters is based on the customer’s language code defined in the original invoice (Finvoice InvoiceRecipientLanguageCode). Default language is Finnish.


Out of all the invoices transferred to Reskontravahti Express, an assignment is created. Assignment is something through which the company can follow up the process on the Visma Amili side. Assignment is also used for all the communication between the sender company and Visma Amili. To link the sent invoice and assignment together, there is parameters reference_ids and invoice_id in the assignment having the invoice uuid of the sent invoice. There are 3 different statuses the assingment can have:

- Open : The assignment is open and Visma Amili will handle the reminder sending and debt collection process depending on the chosen collection type.

- Partially closed : The assignment has been paid but the customer still has open charges which Visma Amili will continue to collect.

- Closed : The assignment is closed. The assignment has been paid and no charges are open. Visma Amili has transferred the money to company’s account.

Message functionality

Messaging functionality is used for the communication between Visma Amili and the customer. Customer can add a comment or question related to the assignments or Visma Amili can contact customer regarding some important information related to the assignments. It is highly recommended to add this functionality as part of the integration to make sure both parties have a functional discussion connection and important messages do not get lost.

Closing the service

Reskontravahti Express can be closed by calling DELETE /v1/services/receivables or then by closing the service through the user interface. Visma Amili will still handle the open assignments.

NOTE! Even though the user closes the service, it might still be necessary to allow the use of the APIs in order for the user to continue following up the remaining open assignments and to perform events if necessary.

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