We are currently implementing a new customer service system, and the rollout is progressing in stages. Read more here.
Previously created requests can still be viewed at this link .
You can submit new support requests using this form.

We are doing our best to ensure that the new support portal will be available as soon as possible.
We apologize for any inconvenience this may cause.

This error means that the invoice xml is not valid according to the formats rules, and for this reason the invoice can't be sent. You can check the validation error for example by testing the xml in your Maventa account from Invoices > Test XML invoice material.

If you need help interpreting the error, you can contact our support or your software provider.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.