When logging in to Maventa, each user must have their own personal user email address, as well as a user-specific authenticator application to be installed on their computer or phone. However, the generic shared user can still be allowed to be in the Maventa account, in which case shared users can be used as before, e.g. when linking the account to the software using an API key. In this case, the new user will only be added to Maventa accounts alongside it. Please note that adding a new user can only be added by the admin user.

If you want to register a new company in Maventa, we recommend that you do it under your own user, after which you can add the generic user you want and other users to the account. In this case, linking to the software can be done using the API key of any user.

Adding a new user to one Maventa account:

  1. Log in to Maventa
  2. Add a new user/users to the account from Settings -> Company settings -> Users -> Add user.
  3. The user is notified of the addition with an activation link, which after clicking the user is activated and the user can proceed to the Maventa login.

Adding a new user to multiple accounts:

If your company has one user and you want to add a new user(s) to the account, you can log in to Maventa and select any company, and then click: Settings -> Company settings -> Users -> Add user > More companies.The view looks like this:

In this view, you can see a list of companies for which you have ADMIN rights. You can choose whether to add ADMIN or USER level access to the new user. If you want to give a new user ADMIN rights to all the accounts you manage, select "All Admin" and then click "Create" to create a new user. The new user may already be registered in Maventa and if not, he will receive a notification in the email with an activation link, which after clicking the user will be activated and the user can go to the Maventa login to set up a two-step verification for himself.



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