Maventa invoice routing works in the following order:
2. Email Invoice
3. Print invoice
1. E-invoice address and operator ID
If the invoice contains both an e-invoice address and an operator ID, the invoice will be sent as an e-invoice to the given e-invoice address. If the e-invoice address is not valid or can’t be found from the operator in question, the invoice will be put in error and an error message will be sent to the customer by e-mail.
2. E-invoice address or organization ID
If the invoice does not provide e-invoicing information or only an e-invoice address has been given, Maventa will automatically select an alternative way to deliver the invoice. First, Maventa searches for an e-invoice address (Verkkolaskuosoitteisto) based on the organization ID of the recipient on the invoice.
If several possible e-invoice addresses can be found based on the organization ID, Maventa will next check whether one of the e-invoice addresses is one where both the organization ID and the company name match the recipient's organization ID and name provided by the sender.
→If it matches, Maventa will route the invoice to the e-invoice address found in Verkkolaskuosoitteisto.
→If not, or if no e-invoice address can be found for the recipient, the invoice cannot be sent as an e-invoice.
If delivery as an e-invoice is the only possible/permitted delivery method, the invoice will be put in an error state and an error message will be sent to the sender. Otherwise, an alternative delivery method is checked for the invoice.
If the invoice cannot be submitted as an e-invoice, the next option is email. The invoice can be delivered via email if the recipient has been given an e-mail address on the invoice (example Finvoice fields InvoiceRecipientEmailaddressIdentifier / BuyerEmailaddressIdentifier).
If you do not want the invoice to be routed via email, you can prevent it from being sent by email in Maventa account settings “Sending invoices”> “Enable sending invoices via email”. There are also different methods that allow you to force the invoice via email, even if an e-invoice address is found. We recommend that you check with your software vendor directly whether this is a possibility.
If the invoice cannot be delivered as an email invoice, the next routing option is print. The invoice can be sent as a print invoice if the sender has enabled the printing service to the required extent (Finland / EU / global), and they have given the necessary information (street address, postcode, office, country) for the recipient. If a route is found in one of the above invoice options, but you want to direct the invoice via print, you can write PRINT in the recipient’s e-invoice address field.
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