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Maventa Community News
Changes to PDF Handling in the Finnish Scanning Service

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Dear Customer,


Maventa is making a change to how PDF files received through our scanning service are processed. This change is being implemented to improve security.


Previously, the original PDF file was delivered to the recipient. Moving forward, we will deliver an image of the PDF file that does not contain any links.


What does this mean in practice?


  • The converted PDF will be monochromatic (black and white).
  • Hyperlinks will be removed.
  • You may not be able to select or copy text.
  • In rare cases where there is low contrast between the text and background, the text may be difficult to read.


We understand these changes may affect usability, such as the ability to copy text or use clickable links. However, the primary goal of this change is to significantly reduce security risks and protect our customers from fraudulent activity.


This change will be implemented for all of our Finnish customers during week 32/2025.


Thank you for your understanding.


Best regards,

Maventa Customer Care