Invoice sending can fail for example for the following reasons:
- Invoice has an invalid e-invoice address → check the e-invoice address, and resend the invoice after correcting recipient's information in your ERP
- Operator identifier is not given on the invoice, and the recipient's information is not found from the e-invoice address directory or Maventa's routing registry → add the operator identifier and resend the invoice
- The invoice recipient uses a bank as an operator and bank network connection has not been activated on your company's Maventa account → activate the bank network connection and resend the invoice after you get confirmation of activation.
Did you find it helpful?Send feedback