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Knowledge base
Maventa account management
Registration
1
Registering a Maventa account
User account and settings
3
How do I change my user email address?
Adding a new user to an account(s)
First time wizard - step by step guide
Termination
1
Account termination
Login
Two step authentication
1
Instructions for the login
Authenticator
4
General information about the authenticator
The 6-digit code does not work (first time wizard > two-step verification)
Installation problem (computer)
Authenticator apps
Emergency code
4
Logging in using your emergency code
For how long is the emergency code valid?
Where can I get the emergency code?
Can the same emergency code be used for each login?
Enabling text message verification
0
Frequently asked questions
0
Sending and receiving invoices
Sending invoices
4
Invoice routes
Which e-invoice format should be used?
Can I send attached PDF image with my company's logo and layout?
Exporting sent invoices from Maventa
Receiving invoices
2
How can I activate or deactivate receiving of e-invoices?
Supplier letter: New e-invoicing and scan address
Error messages
2
Error messages
Can I delete invoices from Maventa?
Additional services
Scan service by Azets Document Solutions
6
What is the scan service?
How is the scan service activated?
What to consider when sending invoices through the scan service?
What invoice data will be transferred to the electronic invoice?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
See all 6 articles
Print service
6
What is the print service?
How do I activate the print service?
Can attachments be sent via print service?
Use your own PDF-images with print service
How do I force an invoice to be sent via print?
See all 6 articles
Scan service by ScanCloud
4
Scan service by Scancloud
How is the scan service activated?
What to consider when sending invoices through the scan service?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
Maventa Connector
Installing
2
Can Connector be installed on a server?
Compact Connector start package
Error messages
4
How to get an email notification of the errors in Connector's log?
Other error messages
Error: INVOICE FAILS VALIDATION
Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS
General
1
Closing down the Connector service
Maventa's frequently asked questions
Maventa's frequently asked questions
3
Frequently asked questions about Maventa
Maventa's login FAQ
Where can I find information about Maventa Verkkopalkka (e-payslip)?
E-invoicing in general
General
0
E-invoicing in general
1
Finvoice e-invoicing standard
Situation room
Interruptions
5
Scheduled maintenance for Maventa Database on 22.03.2023
Problem with Maventa's Embedded User Interface / 20.3.2023
Possible errors in our scanning service 20-24 February 2023
Transport industry strike affects letter deliveries via the print service
Important information regarding the new standard EN16931, which will come into effect on 1.4.2021
Exceptional opening hours
0
PEPPOL Network
General information of PEPPOL
7
What is PEPPOL network?
How to register to PEPPOL?
What is a PEPPOL Access Point?
Supported PEPPOL countries
What can be transfered through PEPPOL?
See all 7 articles
Sending
2
How to send invoices to PEPPOL network?
Peppol and attachments
JS Bin