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Knowledge base
Login
Two step authentication
1
Instructions for the login
Authenticator
4
General information about the authenticator
The 6-digit code does not work (first time wizard > two-step verification)
Installation problem (computer)
Authenticator apps
Emergency code
4
Logging in using your emergency code
For how long is the emergency code valid?
Where can I get the emergency code?
Can the same emergency code be used for each login?
Enabling text message verification
0
Frequently asked questions
0
Sending and receiving invoices
Sending invoices
7
Invoice routes
How do I know if the invoice has been delivered?
How do I force an invoice to be sent via email?
Can I create invoices in Maventa?
Can I send attached PDF image with my company's logo and layout?
See all 7 articles
Receiving invoices
2
How can I activate or deactivate receiving of e-invoices?
Supplier letter: New e-invoicing and scan address
Error messages
2
INVOICE FAILS VALIDATION
Not enough information about the recipient
Additional services
Scan service
6
What is the scan service?
How is the scan service activated?
What to consider when sending invoices through the scan service?
What invoice data will be transferred to the electronic invoice?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
See all 6 articles
Print service
6
What is the print service?
How do I activate the print service?
Can attachments be sent via print service?
Use your own PDF-images with print service
How do I force an invoice to be sent via print?
See all 6 articles
Maventa Connector
Installing
1
Can Connector be installed on a server?
Error messages
4
How to get an email notification of the errors in Connector's log?
Other error messages
Error: INVOICE FAILS VALIDATION
Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS
General
2
Compact Connector start package
Closing down the Connector service
Maventa's frequently asked questions
Maventa's frequently asked questions
10
What is an EIA code and what can I do with it?
What is an e-invoice operator?
I get an error when trying to send an e-invoice, why?
Maventa's login FAQ
How can I be sure that my invoice has been successfully sent?
See all 10 articles
E-invoicing in general
General
1
Can I build an FTP server connection to Maventa?
E-invoicing in general
1
Finvoice e-invoicing standard
Situation room
Interruptions
4
Important information regarding the new standard EN16931, which will come into effect on 1.4.2021
'Issue Fixed' Problems with chat-service
We have encountered techical issues in Maventa Customer Care's chat
Placeholder
Exceptional opening hours
0
PEPPOL Network
General information of PEPPOL
5
What is PEPPOL network?
How to register to PEPPOL?
What is a PEPPOL Access Point?
Supported PEPPOL countries
Links
Sending
1
How to send invoices to PEPPOL network?
JS Bin