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Knowledge base
E-invoicing in general
General
2
Can I register an account without a business ID (Y-tunnus)?
Can I build an FTP server connection to Maventa?
B2C
1
Instructions for sending B2C messages
Sending and receiving invoices
Error messages
2
Not enough information about the recipient
INVOICE FAILS VALIDATION
Sending invoices
3
Invoice routes
Can I send attached PDF image with my company's logo and layout?
How do I know if the invoice has been delivered?
Receiving invoices
2
Supplier letter: New e-invoicing and scan address
How can I activate or deactivate receiving of e-invoices?
Print service
4
Can attachments be sent via print service?
Print service is activated but I still get error message saying print service is not in use
How do I activate the print service?
Use your own PDF-images with print service
Scan service
5
What invoice data will be transferred to the electronic invoice?
What to consider when sending invoices through the scan service?
Why is the supplier's business id or IBAN number interpreted as the supplier's name?
How is the scan service activated?
Handling of faulty documents sent to scan service
Account management and privacy
User account and settings
3
Instructions for the new login
Maventa's new login FAQ
How do I change my username?
Maventa Connector
Error messages
4
Other error messages
Error: INVOICE FAILS VALIDATION
Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS
How to get an email notification of the errors in Connector's log?
Installing
1
Can Connector be installed on a server?
General
2
Compact Connector start package
Closing down the Connector service
Situation room
Interruptions
0
Notifications
7
Important information regarding the new standard EN16931, which will come into effect on 1.4.2021
The customer service is closed 6.1.2021
Customer Care opening hours during the holiday season 21.12.2020 - 1.1.2021
An exception with the opening hours on Friday 4.12.2020
An exception with the opening hours on Friday 20.11.2020
See all 7 articles
Maventa's frequently asked questions
Maventa's frequently asked questions
13
What is an e-invoice operator?
What is an e-invoice address (EIA)?
What is an EIA code and what can I do with it?
What is PEPPOL?
I get an error when trying to send an e-invoice, why?
See all 13 articles