Registration 1

• Registering a Maventa account

User account and settings 3

• How do I change my user email address?
• Adding a new user to an account(s)
• First time wizard - step by step guide

Termination 1

• Account termination

Two step authentication 1

• Instructions for the login

Authenticator 4

• General information about the authenticator
• The 6-digit code does not work (first time wizard > two-step verification)
• Installation problem (computer)
• Authenticator apps

Emergency code 4

• Logging in using your emergency code
• For how long is the emergency code valid?
• Where can I get the emergency code?
• Can the same emergency code be used for each login?

Enabling text message verification 0

Frequently asked questions 0

Sending invoices 4

• Invoice routes
• Which e-invoice format should be used?
• Can I send attached PDF image with my company's logo and layout?
• Exporting sent invoices from Maventa

Receiving invoices 2

• How can I activate or deactivate receiving of e-invoices?
• Supplier letter: New e-invoicing and scan address

Error messages 2

• Error messages
• Can I delete invoices from Maventa?

Scan service by Azets Document Solutions 6

• What is the scan service?
• How is the scan service activated?
• What to consider when sending invoices through the scan service?
• What invoice data will be transferred to the electronic invoice?
• Why is the supplier's business id or IBAN number interpreted as the supplier's name?

See all 6 articles

Print service 6

• What is the print service?
• How do I activate the print service?
• Can attachments be sent via print service?
• Use your own PDF-images with print service
• How do I force an invoice to be sent via print?

See all 6 articles

Scan service by ScanCloud 4

• Scan service by Scancloud
• How is the scan service activated?
• What to consider when sending invoices through the scan service?
• Why is the supplier's business id or IBAN number interpreted as the supplier's name?

Installing 2

• Can Connector be installed on a server?
• Compact Connector start package

Error messages 4

• How to get an email notification of the errors in Connector's log?
• Other error messages
• Error: INVOICE FAILS VALIDATION
• Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS

General 1

• Closing down the Connector service

Maventa's frequently asked questions 3

• Frequently asked questions about Maventa
• Maventa's login FAQ
• Where can I find information about Maventa Verkkopalkka (e-payslip)?

General 0

E-invoicing in general 1

• Finvoice e-invoicing standard

Interruptions 5

• Scheduled maintenance for Maventa Database on 22.03.2023
• Problem with Maventa's Embedded User Interface / 20.3.2023
• Possible errors in our scanning service 20-24 February 2023
• Transport industry strike affects letter deliveries via the print service
• Important information regarding the new standard EN16931, which will come into effect on 1.4.2021

Exceptional opening hours 0

General information of PEPPOL 7

• What is PEPPOL network?
• How to register to PEPPOL?
• What is a PEPPOL Access Point?
• Supported PEPPOL countries
• What can be transfered through PEPPOL?

See all 7 articles

Sending 2

• How to send invoices to PEPPOL network?
• Peppol and attachments