Registration 3

• Requirements for registration
• Registering a Maventa account
• Account activation guide

User account and settings 3

• How do I change my user email address?
• Adding a new user to an account(s)
• First time wizard - step by step guide

Termination 1

• Account termination

Changes in account management 1

• Company mergers and acquisitions

General Data Protection Regulation (GDPR) 2

• Processing of personal data
• Processing of personal data in Maventa Verkkopalkka service

Logging in to your Maventa account 4

• Loging in to your Maventa account
• I forgot my password
• Password reset-email has already been used
• Changing the language on the login page

Two step authentication 5

• Instructions for first time login
• Authenticator reinstallation
• FAQ Authenticator
• Adding the QR code (first time wizard > two-step verification)
• Authenticator apps

Emergency code 4

• Logging in using your emergency code
• For how long is the emergency code valid?
• Where can I get the emergency code?
• Can the same emergency code be used for each login?

Enabling text message verification 0

Sent invoices -tab 1

• Sent Invoices - tab

Received invoices -tab 1

• Received invoices -tab

Sending invoices 8

• Invoice routes
• Which e-invoice format should be used?
• Sending e-invoices abroad
• E-invoice attachments
• Can I send attached PDF image with my company's logo and layout?

See all 8 articles

Receiving invoices 2

• How can I activate or deactivate receiving of e-invoices?
• Supplier letter: New e-invoicing and scan address

Error messages 2

• Error messages
• Can I delete invoices from Maventa?

Sending invoices via email 1

• How do I force an invoice to be sent via email?

Print service 6

• What is the print service?
• How do I activate the print service?
• Can attachments be sent via print service?
• Use your own PDF-images with print service
• How do I force an invoice to be sent via print?

See all 6 articles

Bank network connection 0

Scan service for Finnish customers 3

• Guide to the scan service for Finnish customers
• What invoice data will be transferred to the electronic invoice?
• Why is the supplier's business id or IBAN number interpreted as the supplier's name?

Mass printing service 1

• How do I send PDF materials through the service?

Scan service for Swedish & Norwegian customers 2

• Scan service guide for Swedish & Norwegian customers
• Why is the supplier's business id or IBAN number interpreted as the supplier's name?

General 1

• Closing down the Connector service

Installing 2

• Can Connector be installed on a server?
• Compact Connector start package

Error messages 4

• How to get an email notification of the errors in Connector's log?
• Other error messages
• Error: INVOICE FAILS VALIDATION
• Error: MULTIPLE INVOICES NOT ALLOWED WITH ATTACHMENTS

Receivables management 1

• Maventa Receivables management service

Activating Receivables Management 2

• How to activate receivables management service?
• Connector and Receivable management service

Assignment events 4

• Assignments events
• Assignment changes
• Service levels for customers
• Changing the account number

Sending through Receivables Management service 3

• Invoice sending with Receivables management
• Consumer invoicing with Receivables Management
• Assignment payment processing

Maventa's frequently asked questions 3

• Frequently asked questions about Maventa
• Maventa's login FAQ
• Visma software support and Maventa

General 0

E-invoicing in general 1

• Finvoice e-invoicing standard

Interruptions 6

• The situation room has moved to Maventa Community
• Scheduled maintenance for Maventa Database on 22.03.2023
• Problem with Maventa's Embedded User Interface / 20.3.2023
• Possible errors in our scanning service 20-24 February 2023
• Transport industry strike affects letter deliveries via the print service

See all 6 articles

Exceptional opening hours 0

General information of PEPPOL 7

• What is PEPPOL network?
• How to open and close PEPPOL-connection
• What is a PEPPOL Access Point?
• Supported PEPPOL countries
• What can be transfered through PEPPOL?

See all 7 articles

Sending 2

• How to send invoices to PEPPOL network?
• PEPPOL and attachments

Service price list 1

• Maventa price list

Instructions for changing the billing address 1

• How to upgrade billing addresses?

Contact 1

• Contact info

Maventa service invoicing FAQ 1

• Frequently asked Questions

Cookie policy 1

• Cookie policy